With you every step of the way
Simulation is complicated, but we make it easy for you so you're always ready to race. Our dedicated online support platform provides you with 24/7 help with our knowledgebase and FAQs.
Our ticketing system helps you keep on track of progress with any issues so we can get your issues resolved in no time.
When you purchase your simulator, you get lifetime support so that if you have any issues we are here to help for the life of your simulator!
Working Hours (UK Time):
Monday - Friday: 9:00 - 6:00 PM
Saturday: 10:00 - 3:00 PM
Sunday: 10:00 - 1:00 PM
Extended support hours are available
Our premium support is included with every Pro II simulator for that extra piece of mind. With remote access on all systems, we can offer support anywhere in the world to ensure you are up and running in no time. The first year is included! The remote support combined with our complimentary backup drive, we can help to ensure your system runs smoothly.
Our premium support opens additional channels for communication with support via WhatsApp and Discord, allowing us to give instant feedback and share voice notes and videos at the most convenient times.
Schedule 'out of hours' support so that we can help you at a time most convenient to you. Whether that be after a day at the track, day at work or a day at school.